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“This can be mitigated really easily with user training,” Kelly Yeh, president of Chantilly, Va.-based Microsoft partner Phalanx Technology Group, tells CRN. “We call it layer eight problems -- the layer between the chair and the desk is the biggest problem that IT guys always have.”
‘We want our partners to be those strategic advisors and then kind of move on so they are able to offer our solutions to more and more customers out there,’ Masergy’s VP of global operations tells CRN.
Kyndryl’s COO announcement comes shortly after many IBM employees updated their social media accounts on Sept. 1 to say they are now Kyndryl employees. Some employees have also been using Kyndryl.com email addresses.
‘[Techvera Founder and CEO Reese Ormand] is very active in the MSP community. “He is a member of peer groups and does a lot of speaking. These are all big benefits for us. His team includes top-notch sales and engineering people. Customers have a lot of nice things to say about Techvera. So we’re not just getting Reese. We’re getting his team and a roster of good customers,’ says Electric Founder and CEO Ryan Denehy.
“I got my renewal the other day from our insurance company, but it wasn’t even a renewal, it was basically the first shot over the bow that said, ‘Hey, by the way, I know you haven’t had an incident this year, but your rates are going to go up 15 percent because you work in technology,’” says Dawn Sizer, CEO of 3rd Element Consulting.